Raise the Bar for Customer Service Training

Training for Small to Medium Sized Businesses

Content:

• Business etiquette is important - how to capitalize upon it.
• How to handle transactions in progress to benefit your business and customer.
• Customers contribute to growth, so a plan can make a difference with keeping or losing them.
• Your social media and reputation are at stake.  How to mitigate lost revenue by minimizing negative reviews.

Author:

Business customer operations experience for top employers in America including:  

• JP Morgan Chase
• Apple
• Verizon
• Amazon
• United Healthcare